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How we adapted to the pandemic: reflections from two members of our team

  It has now been over a year since the first nationwide lockdown in the UK. While the UK was facing its biggest public health emergency in a generation, established working practices and patient engagement approaches had to be altered and new ideas had to be put in place. With our office closed, and some of our colleagues working virtually from as …
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Digital health: how translation services can be improved

As the NHS moves more services online, we have been speaking to local patients, residents, and carers about how well digital tools work for them.     The NHS is following a digital first strategy. From GP appointments to physiotherapy, many services are being moved online. Accessing services online is called ‘digital health’.    To find out how …
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Have you used mental health services recently? We want to hear from you…

On Saturday 10 July, the Voice Exchange project will be hosting their next virtual drop-in session. This is an open discussion where you can share your thoughts and suggestions about local mental health services in Westminster and Kensington & Chelsea.    When?   10am, Saturday 10 July     Where?    Via zoom at https://us02web.zoom.us/j/81461080031?pwd=QVF6K1ZUbFFxdDhCclBVOHdaeDlZZz09      Who?    Anyone and everyone is invited!   Thank you …
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How collaborating at a grassroots level is shaping the way we work

We’re excited to announce the winners of our second Small Grants Programme and reflect on how grassroots working is helping us to tackle unfair health differences in our communities Our communities are rich and diverse, and the cultural differences surrounding health and care means that each community has its own needs and challenges when it comes …
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Exploring the inclusivity of digital healthcare

The NHS is currently following a digital first strategy. From GP appointments to physiotherapy, many services are being moved online. Accessing services online is often called ‘digital health’.   To find out how well this digital first strategy is working, we are currently engaging with a range of organisations and groups from across communities in …
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Statement from Healthwatch Central West London on the anniversary of the murder of George Floyd.

Healthwatch Central West London is committed to equality, inclusion, and fairness. We are opposed to all forms of racism, discrimination, and prejudice.   As the independent champion for people using local health and social care services, we believe that services must work well for all people in our communities. We amplify patient voices and remain …
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Mental Health Awareness Week: reflection

  Last week, as part of Mental Health Awareness Week, our Young Healthwatch Westminster volunteers were reflecting on the theme of nature and mental wellbeing.   Although Mental Health Awareness Week may now be over, it is still important to take time to prioritise our mental wellbeing and enjoy nature. Today, our volunteer Civan has …
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Mental Health Awareness Week: walking in nature

  As part of Mental Health Awareness Week, our Young Healthwatch Westminster volunteers have been reflecting on the theme of nature and mental wellbeing.   Today, our volunteer Aaniya writes about walking, reflecting, and finding nature in the city:   During the first lockdown I went for a walk almost every single day. Perhaps because …
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Mental Health Awareness Week: a poem

  This week is Mental Health Awareness Week across the UK. This year, the theme for the week is nature. Our Young Healthwatch Westminster volunteers have been reflecting on the topic of mental health and nature. Over the next few days, we are sharing some of their reflections.   First up, our brilliant volunteer Ava …
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Conversations in a Zoom-led world…

Hello, I’m Laura and I look after the Voice Exchange project.   The project was commissioned by Central and North West London NHS Foundation Trust (CNWL) to explore ideas about the future of mental health services in Westminster and Kensington & Chelsea. When we launched the project back in January, I have to admit I …
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