Meet the team

Healthwatch Central West London is maintained by a small but dedicated staff team.


Olivia Clymer


Oliva leads the team and is accountable to the Board for the overall performance of Healthwatch Central West London.

Experience of the voluntary and community sector and local authority has helped to develop her focus on the challenges of social and economic disadvantage.

Non-executive Director roles with Dudley and Walsall Mental Health NHS Trust and Northampton General Hospital NHS Trust has developed her understanding of the challenges of NHS provision.


Carena Rogers

Programme Manager

Carena is our programme manager, having previously worked as the engagement lead for Westminster.

Carena has a background in public policy and has also worked with community groups to improve access to mental health support for people from disadvantaged communities.


Tsveta Todorova

Finance and Office Manager

Tsveta joined the Healthwatch Central West London team in January 2017 as our Administrator, she is now our finance and office manager.

Her role is to support the team day-to-day, by overseeing all admin, finance, HR, and general running of the office.

Tsveta has previously worked for the Department of Education and most recently, Hestia Housing & Support.


Odeta Pakalnyte

Patient Participation Group Coordinator (West London CCG)

Odeta supports West London Clinical Commissioning Group GP practices and their Patient Participation Groups with developing effective and sustainable PPGs.

Odeta offers training to staff teams and PPG members, practical support for developing PPG publicity, runs workshops and facilitates the PPG local network.

If you live in the borough and want to know more about PPGs get in touch!


Jill Prawer

Patient Engagement Officer (Primary Care in Westminster)

Jill works across the borough of Westminster supporting the development of effective and sustainable patient participation groups.

She has a background in the voluntary sector working most recently for Brainstrust, a national brain tumour charity, supporting people affected by a brain tumour diagnosis. She is founder and chair of LPLD Alliance, a charity that advocates for excellent care and new medicines for patients with an ultra-rare health condition, representing the patient voice to decision-makers.

Sumita Ahmed

Bi-borough Engagement Lead (Westminster and Kensington & Chelsea)

Sumita works across Westminster and Kensington & Chelsea as the Engagement Lead.

Her role involves listening to people’s experiences of using heath or social care services in the Borough and ensuring that their voice can influence key decision makers.

If you live or work in Westminster or Kensington & Chelsea, get in touch.


Alex Weston

Youth Project Worker

Alex runs Member activities, so if you are interested in becoming a Member, then you can contact him via the email address below. He also coordinates our youth project in Westminster, Young Healthwatch Westminster, so please contact him if you or someone you know is interested in finding out more.


Nina Flowers

Senior Communications and Marketing Manager


Shukri Xalane

Research and Project Officer


Conor Carleton

Research and Project Officer


Mawahib Jama

Project Support Officer


Laura May

Voice Exchange