At the heart of Healthwatch Central West London

An opportunity to give a voice to people in your community or develop your skills in a range of health and social care environments. Volunteers play a vital role in our community research and engagement work, helping us to hear from more people in and around Kensington & Chelsea and Westminster so that we can understand what patients, residents, and carers need from health and social care services.

We’re proud to work with a community of inspiring volunteers – and we’d love you to join us.

Why get involved?

You’ll be joining a local trusted charity committed to making health and social care services the best they can be, ensuring that everyone’s voice is listened to so that meaningful change in service delivery and design can happen.

Not only that, it’s a great opportunity to meet like-minded people, use our training opportunities to expand your skills and make a positive impact in your community.

“I volunteer as a Dignity Champion and on the Westminster Local Committee.

 I was on the Small Grants project judging panel, which was a very good opportunity to learn more about the work of local organisations to support diverse groups across Westminster and Kensington & Chelsea. We were very impressed.

As a Dignity Champion we often enter into the lives of vulnerable people, particularly in care homes.

Often the most important thing to do is to listen.”

Anne, Dignity Champion

Ways to get involved

If you have an hour to spare or you’re looking for a longer-term role as a volunteer, we offer a wide range of ways to get involved, from representing us at events, circulating surveys, or assessing the delivery of local health and care services.

Dignity Champion Volunteer

We have a team of Dignity champions that carry out visits to local care homes, hospitals, and community services to conduct ‘Enter & View’ surveys that assess whether patients are being treated with dignity and respect.

Under section 186 of the Act, Healthwatch Central West London has the power to Enter and View any publicly funded adult social care service. Healthwatch reports our findings to the Care Quality Commission (CQC), the local Overview & Scrutiny Committee and/or Healthwatch England.

Role description       



Community Listeners

Our Community Listeners talk to people from our local boroughs and listen to their views and experiences of the health and social care services. Healthwatch uses Community Listeners’ feedback to inform and influence the design and delivery of services, holding services providers to account.

Role description

Young Healthwatch Volunteer

Young Healthwatch volunteers are passionate about improving the mental health of young people living in or around Westminster. If you’re between 14 and 25 and live, work or study in or around Westminster we have a number of ways to get involved.

Find out more

Office Volunteer

As well as engaging with the local community, volunteers help our team in the office. These roles revolve around administration and communications. We’re not currently recruiting for these positions, however, when a role becomes available, we will advertise it on our jobs page.

86 volunteers helped us to connect and reach into different parts of our community in 2020-21.
Together, we can reach more people.

I’d like to join the team as a volunteer

Please submit our expression of interest form below and we will be in touch to
let you know if we have any current opportunities in your area. If you have a question, you can also email us at info@healthwatchcentralwestlondon.org

  • Please select with Borough you live in
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