At the heart of Healthwatch Central West London
An opportunity to give a voice to people in your community or develop your skills in a range of health and social care environments. Volunteers play a vital role in our community research and engagement work, helping us to hear from more people in and around Kensington & Chelsea and Westminster so that we can understand what patients, residents, and carers need from health and social care services.
We’re proud to work with a community of inspiring volunteers – and we’d love you to join us.
“I volunteer as a Dignity Champion and on the Westminster Local Committee.
I was on the Small Grants project judging panel, which was a very good opportunity to learn more about the work of local organisations to support diverse groups across Westminster and Kensington & Chelsea. We were very impressed.
As a Dignity Champion we often enter into the lives of vulnerable people, particularly in care homes.
Often the most important thing to do is to listen.”
– Anne, Dignity Champion
Ways to get involved
If you have an hour to spare or you’re looking for a longer-term role as a volunteer, we offer a wide range of ways to get involved, from representing us at events, circulating surveys, or assessing the delivery of local health and care services.
We have a team of Dignity champions that carry out visits to local care homes, hospitals, and community services to conduct ‘Enter & View’ surveys that assess whether patients are being treated with dignity and respect.
Under section 186 of the Act, Healthwatch Central West London has the power to Enter and View any publicly funded adult social care service. Healthwatch reports our findings to the Care Quality Commission (CQC), the local Overview & Scrutiny Committee and/or Healthwatch England.
Our Community Listeners talk to people from our local boroughs and listen to their views and experiences of the health and social care services. Healthwatch uses Community Listeners’ feedback to inform and influence the design and delivery of services, holding services providers to account.
86 volunteers helped us to connect and reach into different parts of our community in 2020-21.
Together, we can reach more people.
I’d like to join the team as a volunteer
Please submit our expression of interest form below and we will be in touch to
let you know if we have any current opportunities in your area. If you have a question, you can also email us at email@example.com