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Making health & care better in Kensington & Chelsea and Westminster

We believe that the best way to improve local services is to listen to the people who use them. Our mission is to enable local residents, patients, and carers to have a say in how local services are shaped and to help guide you to the information and services you need.

Latest news & ideas

How we’re collaborating with Imperial College London to raise awareness of local health inequalities

20th December 2021

Last month we were delighted to continue our relationship with Imperial College London by hosting four third-year medical students for a workshop on health inequalities and the work of local Healthwatch.

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Accessing digital healthcare: how well are digital health tools working?

20th December 2021

Our latest report outlines the results of our recent community engagement on the accessibility of digital healthcare tools

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Good to Know

Service Directory

Use our directory to find your local health and care services.

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FAQs

We regularly review the questions we commonly get asked.

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Support Hub

Get the latest Covid-19 local and national support and guidance here.

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Digital Support

We’ve created this simple guide to help you access more online.

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Got something to say about your local health service?

Reports and research

Accessing Healthcare Digitally: insights from communities in Westminster and Kensington & Chelsea

Our latest report outlines the results of our recent community engagement on the accessibility of digital healthcare tools

Download report

Audit of GP Websites: West London CCG

Patients are saying GP practice websites are difficult to navigate and can't find what they need. Find out why...

Download report

Audit of GP Websites: Central London CCG

Patients are saying GP practice websites are difficult to navigate and can't find what they need. Find out why...

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Impact Report 2020-2021

This booklet showcases the power of your feedback and how it´s creating change...

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Your Monthly Newsletter

Take control of your health and care, make informed decisions and shape the services that support you, your loved ones, and the local community. Written for local residents, patients, and carers living in Westminster and Kensington & Chelsea.