Celebrating over nine years of championing what matters to residents, patients, and carers living in Kensington & Chelsea and Westminster.

Join us for our next chapter...

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We've changed

As you may already know, we no longer deliver the Healthwatch Central West London contract and will continue the great work we started together under a new name, Listen to Act.

Content and reports previously available on Healthwatch Central West London can now be found at
Healthwatch Westminster and Healthwatch RBKC.

If you have any questions or would like to be involved, we'd love to hear from you.

hello@listentoact.org          020 8968 9004

We're working on our new website and will be in touch very soon.  Subscribe below to find out when our new website goes live.

Projects we will continue to work on

Voice Exchange

Exploring how mental health services could look in the future. In partnership with Central and North West London NHS Foundation Trust.

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Patient Participation Groups (PPGS)

Supporting GP Practice Managers to create and manage sustainable patient feedback groups.
In partnership with North West London Integrated Care System (ICS)

Read more

Schools Research

Gathering insights into the health-related needs and interests of local young people and understanding what wellbeing issues that matter to them.
In partnership with North West London Schools Research Network (NIHR)

Read more

Young People

We will continue to build on our Young Healthwatch work.

Read More

Let us know if you have a question?

Reports and research

Small Grants Programme

2021-2022: Returning for a second year, find out how our small grant partners have worked with us to improve health and social care services for their communities of interest.

Download report

Annual Report 2021-22. Championing what matters to you.

Look back over our work this year, and learn about how we've been working to improve local health and social care services. Read about our work on digital health and dental care in care homes, and meet one of our amazing volunteers, Victoria.

Download report

Website Audit for Young People: Central London CCG

June 2022: Young volunteers tell us what they think of GP websites in Central London Clinical Commissioning Group (CCG).

Download report

Website Audit for Young People: West London CCG

June 2022: Young volunteers tell us what they think of GP websites in West London Clinical Commissioning Group (CCG).

Download report

Our Partners

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