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Making health & care better in Kensington & Chelsea and Westminster

We believe that the best way to improve local services is to listen to the people who use them. Our mission is to enable local residents, patients, and carers to have a say in how local services are shaped and to help guide you to the information and services you need.

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Latest news & ideas

Healthwatch Central West London is changing!

May 6, 2022

Over the least nine years, Healthwatch Central West London (CWL) has delivered the Healthwatch function across Westminster and Kensington & Chelsea. As with most publicly funded contracts, these are put out to tender by the Local Authority on a regular basis, and potential providers are invited to apply. Find out who will be taking over…

Community events to mark the five year anniversary of the Grenfell Tower Fire

14th June 2022

Today marks the five year anniversary of the Grenfell Tower fire. This is an important day for our community and many local groups have organised events of commemoration and remembrance.

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Report shines a light on possibilities for future mental health provision in Westminster, Kensington and Chelsea

18th May 2022

The Voice Exchange was a project we ran throughout 2021 to explore how mental health services in the bi-borough could look in the future. This is what we found out…

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Reports and research

Dental Health and Care in Care Homes: report

This report outlines the findings our research into how well dental health services are working for care home residents.

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The Voice Exchange Report 2022

This report shines a light on possibilities for future mental health provision in Westminster, Kensington and Chelsea...

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Accessing Healthcare Digitally: insights from communities in Westminster and Kensington & Chelsea

Our latest report outlines the results of our recent community engagement on the accessibility of digital healthcare tools

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Audit of GP Websites: West London CCG

Patients are saying GP practice websites are difficult to navigate and can't find what they need. Find out why...

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Your Monthly Newsletter

Take control of your health and care, make informed decisions and shape the services that support you, your loved ones, and the local community. Written for local residents, patients, and carers living in Westminster and Kensington & Chelsea.