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Making health & care better in Kensington & Chelsea and Westminster

We believe that the best way to improve local services is to listen to the people who use them. Our mission is to enable local residents, patients, and carers to have a say in how local services are shaped and to help guide you to the information and services you need.

Latest news & ideas

Introducing our Local Committee members: why they are so essential for our work and getting your views heard

12th November 2021

For us to work effectively as a Healthwatch, we need regular input from representatives of local patients, residents, and carers. This is where our Local…

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Have your say about contacting your GP practice online

10th November 2021

Healthwatch Hillingdon have launched a survey to find out how local people in North West London have found contacting their GP practice online.   Online…

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Good to Know

Service Directory

Use our directory to find your local health and care services.

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We regularly review the questions we commonly get asked.

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Support Hub

Get the latest Covid-19 local and national support and guidance here.

Go to hub

Digital Support

We’ve created this simple guide to help you access more online.

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Got something to say about your local health service?

Reports and research

Impact Report 2020-2021

This booklet showcases the power of your feedback and how it´s creating change...

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Your Experience Matters II: Westminster

Read our work on the impact of COVID-19 on local people in Westminster

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Your Experience Matters II: Kensington & Chelsea

Read our work on the impact of COVID-19 on local people in Kensington & Chelsea

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COVID-19 Insights: Young people’s mental health

We are pleased to share our report that was presented the Business & Children's Scrutiny Committee in Westminster

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Funding partners


Your Monthly Newsletter

Take control of your health and care, make informed decisions and shape the services that support you, your loved ones, and the local community. Written for local residents, patients, and carers living in Westminster and Kensington & Chelsea.