Find the latest local and national advice and support on what to do to protect yourself and your loved ones.

Visit our Support Hub

Give other people a voice in your community and influence the delivery of health and care in your borough.

Volunteer with us

Tell us what you think of your local health and social care services?

Have your say

Making health & care better in Kensington & Chelsea and Westminster

We believe that the best way to improve local services is to listen to the people who use them. Our mission is to enable local residents, patients, and carers to have a say in how local services are shaped and to help guide you to the information and services you need.

How we work

Latest news & ideas

Healthwatch Central West London is changing!

May 6, 2022

Over the least nine years, Healthwatch Central West London (CWL) has delivered the Healthwatch function across Westminster and Kensington & Chelsea. As with most publicly funded contracts, these are put out to tender by the Local Authority on a regular basis, and potential providers are invited to apply. Find out who will be taking over…

Report shines a light on possibilities for future mental health provision in Westminster, Kensington and Chelsea

18th May 2022

The Voice Exchange was a project we ran throughout 2021 to explore how mental health services in the bi-borough could look in the future. This is what we found out…

Read More

How well are dental health services working for care home residents?

6th May 2022

We’ve been speaking to care home residents, their family and friends, and staff, to find out how well dental health services are working for care home residents. Find out what we’ve learnt…

Read More
More News

Good to Know

Service Directory

Use our directory to find your local health and care services.

Find a service

FAQs

We regularly review the questions we commonly get asked.

Find your question

Support Hub

Get the latest Covid-19 local and national support and guidance here.

Go to hub

Digital Support

We’ve created this simple guide to help you access more online.

Read More

Got something to say about your local health service?

Tell us about your experience

Reports and research

The Voice Exchange Report 2022

This report shines a light on possibilities for future mental health provision in Westminster, Kensington and Chelsea...

Download report

Accessing Healthcare Digitally: insights from communities in Westminster and Kensington & Chelsea

Our latest report outlines the results of our recent community engagement on the accessibility of digital healthcare tools

Download report

Audit of GP Websites: West London CCG

Patients are saying GP practice websites are difficult to navigate and can't find what they need. Find out why...

Download report

Audit of GP Websites: Central London CCG

Patients are saying GP practice websites are difficult to navigate and can't find what they need. Find out why...

Download report

Go to Reports Library

Our Partners

Logo-3
NIHR-Logo
Logo-2
Abdul-mageed-educational-trust
Sport4health

Your Monthly Newsletter

Take control of your health and care, make informed decisions and shape the services that support you, your loved ones, and the local community. Written for local residents, patients, and carers living in Westminster and Kensington & Chelsea.