While we are always collecting stories of health and social care, each year we have areas of interest to focus on, which are decided through engaging with different communities in the boroughs and our local committees.


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Our response to Hammersmith and Fulham CCG Consultation on Primary and Urgent Care

Dignity Champions return to Alan Morkill House: Enter & View Report

Co-coordinated care? Patients’ and their carers’ experiences of living with long-term health conditions in Westminster

Charing Cross Hospital: Experiences of Today, Questions for Tomorrow

Concerns about the future of Charing Cross Hospital have been repeatedly raised to Healthwatch CWL by Hammersmith & Fulham residents. To address this, we raised a series of questions to decision-makers in the local NHS. We also spoke to over 200 outpatients, to hear directly from people using Charing Cross Hospital.

Half Penny Steps Walk-in-Service: Patient, Public, and Community Engagement Report