While we are always collecting stories of health and social care, each year we have areas of interest to focus on, which are decided through engaging with different communities in the boroughs and our local committees.
Browse our reports
St Mary’s Urgent Care Centre Dignity Champion Report
Please note that we have not received a provider comment for this report.
Hammersmith Hospital Urgent Care Centre Dignity Champion Report
Thames Ward, St Charles Hospital Dignity Champion Report
Chelsea & Westminster Hospital Dignity Champion Report
The Curve Centre Dignity Champions Report
Impact Report 2018
Co-coordinated care? Patients’ and their carers’ experiences of living with long-term health conditions in Westminster
Soho Square General Practice Enter & View Visit
St Charles Urgent Care Centre Dignity Champions Report
Charing Cross Hospital: Experiences of Today, Questions for Tomorrow
Concerns about the future of Charing Cross Hospital have been repeatedly raised to Healthwatch CWL by Hammersmith & Fulham residents. To address this, we raised a series of questions to decision-makers in the local NHS. We also spoke to over 200 outpatients, to hear directly from people using Charing Cross Hospital.
Half Penny Steps Walk-in-Service: Patient, Public, and Community Engagement Report
Report reviewing the work undertaken following the Grenfell Tower fire
Dignity Champions’ Visit Report – Princess Louise
This report presents the findings of the Dignity Champions’ Enter and View visits of Princess Louise care home located in the Royal Borough of Kensington and Chelsea (RBKC) and run by Sanctuary care homes.
Dignity Champions’ Visit Report – Alan Morkhill
This report presents the findings of the Dignity Champions’ Enter and View visits of Alan Morkhill care home located in the Royal Borough of Kensington and Chelsea (RBKC) and run by Goldcare homes.
Meeting the needs of socially isolated older people in RBKC
As a result of increasing awareness around the impact of social isolation and loneliness on health and wellbeing Healthwatch Central West London (Healthwatch CWL) have conducted a review into social isolation and loneliness of older people across the RBKC.