Our Annual Report

This year has been more remarkable than most when it comes to public health, as we continue to develop our approach in order to meet the demands of the COVID-19 pandemic. Our Annual Report, as always, is an opportunity for us to share our highlights from the past year, and showcase the work of our wonderful staff and volunteers.

In this year’s report, you can read all about:

+ The work of our amazing team of staff and volunteers

+ Our highlights from our work in 2019 and 2020

+ Our plans and priorities for the next twelve months

+ How our goals for the year are evolving to meet the challenges of COVID-19.

We hope that you enjoy reading the report as much as we have enjoyed preparing it. Printed copies will be made available in July 2020.

Read the report here: Healthwatch CWL – Annual Report 2020

Thanks to our volunteers

As ever, everything we do has been supported by our fantastic volunteers. Our volunteers are going out into communities to listen to people’s views and travelling far and wide to make sure that everybody has a chance to make their voice heard.

Tell us what you think

Christine Vigars, Chair of Healthwatch Central West London:

“I am proud to introduce this report, which details our staff and
volunteers’ response to the crisis so far (pages 30-32). It is
clear from our findings that COVID-19 has affected people in
different ways and exacerbated existing health inequalities.
Highlighting the concerns of Black, Asian, and Minority Ethnic
communities, and reaching those without online access, are
priorities for us, and we will seek to make them priorities for
decision makers at the local and London level in 2020-21.

We look forward to working with you next year as we move into the
recovery stage from COVID-19, and we will link this to our current priorities of mental health, primary care, and work with young people”

If you have an experience you’d like to share – no matter how big or small – we want to hear about it.

Get in touch