News

Keep up to date with the latest health and social care news in your area.

If you work or volunteer for a local service, charity or organisation, and would like something to be featured on this page, please contact our communications officer.

Voice Exchange: one-to-one interviews now being held…

The Voice Exchange project is inviting local residents to feedback about what inpatient mental health wards could look like in the future. To do this, you can now book a private, one-to-one meeting with Laura from the project to share your experiences and ideas.        Who is it for?   Anyone living in Westminster or Kensington & Chelsea   Anyone who has been an …
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What does the lifting of most restrictions mean for local health services?

On Monday 19th July, the UK Government lifted most COVID-19 restrictions in England. This has been called ‘Freedom Day’ by some people. So, what has changed, and how will this affect hospitals, GP practices, and other health services in Westminster and Kensington & Chelsea?     What changed on Monday?   The latest relaxing of …
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How we adapted to the pandemic: reflections from two members of our team

  It has now been over a year since the first nationwide lockdown in the UK. While the UK was facing its biggest public health emergency in a generation, established working practices and patient engagement approaches had to be altered and new ideas had to be put in place. With our office closed, and some of our colleagues working virtually from as …
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Digital health: how translation services can be improved

As the NHS moves more services online, we have been speaking to local patients, residents, and carers about how well digital tools work for them.     The NHS is following a digital first strategy. From GP appointments to physiotherapy, many services are being moved online. Accessing services online is called ‘digital health’.    To find out how …
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Have you used mental health services recently? We want to hear from you…

On Saturday 10 July, the Voice Exchange project will be hosting their next virtual drop-in session. This is an open discussion where you can share your thoughts and suggestions about local mental health services in Westminster and Kensington & Chelsea.    When?   10am, Saturday 10 July     Where?    Via zoom at https://us02web.zoom.us/j/81461080031?pwd=QVF6K1ZUbFFxdDhCclBVOHdaeDlZZz09      Who?    Anyone and everyone is invited!   Thank you …
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Catch up on our work: Annual Report 2020-21

We’re delighted to share our 2020-21 Annual Report.   The theme of this year’s report is ‘Then and Now’.  It’s been designed to highlight how our work in 2020-21 has helped local patients, residents, and carers engage with changes to health and social care provision during the pandemic.    The arrival of COVID-19 has significantly impacted health and social …
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How collaborating at a grassroots level is shaping the way we work

We’re excited to announce the winners of our second Small Grants Programme and reflect on how grassroots working is helping us to tackle unfair health differences in our communities Our communities are rich and diverse, and the cultural differences surrounding health and care means that each community has its own needs and challenges when it comes …
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Exploring the inclusivity of digital healthcare

The NHS is currently following a digital first strategy. From GP appointments to physiotherapy, many services are being moved online. Accessing services online is often called ‘digital health’.   To find out how well this digital first strategy is working, we are currently engaging with a range of organisations and groups from across communities in …
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Statement from Healthwatch Central West London on the anniversary of the murder of George Floyd.

Healthwatch Central West London is committed to equality, inclusion, and fairness. We are opposed to all forms of racism, discrimination, and prejudice.   As the independent champion for people using local health and social care services, we believe that services must work well for all people in our communities. We amplify patient voices and remain …
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How our Small Grants Programme helped community organisations in 2020

  In January 2020, we launched our Small Grants Programme – a first of its kind project for our organisation. We wanted to reach people in Westminster and Kensington & Chelsea who find it hardest to be heard in conversations about health and social care. We awarded the recipients of our grant £500 to complete …
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