Patient Participation Group

A Patient Participation Group (PPG) is a group made up of:

  • Practice patients aged 16 years and over
  • Carers of registered patients
  • Members of the GP Practice staff

What do PPGs do?

  • Review patients’ surveys, such as the Family and Friends Test
  • Listen to patients’ stories and views
  • Explore ideas and suggestions on how to improve patients’ experiences in GP practices
  • Discuss with GP practice staff an action plan for service improvements
  • Monitor the implementation of the service improvement action plan
  • Run small projects around patients’ education, health promotion, and improvements to the GP practice’s environment.

Want to know more?

If you would like to know more about PPGs in Kensington & Chelsea, Queen’s Park or Paddington, please get in touch with the project coordinator, Odeta Pakalnyte
Email: odeta.pakalnyte@healthwatchcentralwestlondon.org

If you would like to know more about PPGs in Westminster, please get in touch with our patient engagement officer, Jill Prawer.
Email: jill.prawer@healthwatchcentralwestlondon.org

Support and Resources

PPG Outreach Leaflet

PPG Best Practice Guide 2017

GP Practice Resource Pack 2018

PPG Newsletters