Patient Participation Group

A Patient Participation Group (PPG) is a group made up of:

  • Practice patients aged 16 years and over
  • Carers of registered patients
  • Members of the GP Practice staff

What do PPGs do?

  • Review patients’ survey such as the Family and Friends Test
  • Listen to patients’ stories and views
  • Explore ideas and suggestions on how to improve patients’ experiences in the GP Practice
  • Discuss with GP Practice staff an action plan for service improvements
  • Monitor the implementation of the service improvement action plan
  • Run small projects around patients’ education, health promotion, and improvements to GP Practice environment.

Our current PPG project is running in Kensington & Chelsea, where we have been asked to evaluate and review the status of PPGs and to support them to be effective and sustainable.

As part of this we have developed workshops, resource packs and information sharing for GP Practice staff and PPG members.

Want to know more?

If you would like to know more about PPGs, please get in touch with the project coordinator, Odeta Pakalnyte
Email: odeta.pakalnyte@healthwatchcentralwestlondon.org