Influence how your GP surgery delivers services

Join your GP surgeries Patient Participation Group (PPG)

Have you considered joining your GP surgeries Patient Participation Group to influence how services are delivered now and in the future?

A safe space to share your views 

In every GP Surgery, there is a Patient Participation Group (PPG).

Anyone registered to a GP practice over the age of 16, or who is the carer of a patient at the practice can join.

It´s an opportunity for patients, carers, and practice staff to meet and discuss practice issues and patient experience to help improve the service.

How to join your GP surgeries Patient Participation Group (PPG)

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Contact your GP surgery

1.     Go to your GP surgery website and find the PPG joining form. You should also find PPG minutes and date of the next meeting.

2.     If the above isn´t possible, just pop into or ring your surgery and ask practice staff to add you to the PPG list.

  

Odeta Staff Photo

Connect with us

If you need help joining your practice PPG, please contact our Primary Care Engagement Officer, Odeta Pakalnyte: odeta.pakalnyte@healthwatchcentralwestlondon.org

 

Understanding the Network

accessing-services

What is Primary Care?

Primary Care is healthcare provided in the community to diagnose and treat health needs and send people on to specialist services. Primary care services include GP practices, dental surgeries, opticians, and pharmacies.

 

With some services being moved online, ensuring that online tools are accessible to all patients must be the priority for the NHS.

What is a Primary Care Network (PCN)?

It is worth knowing a little bit about the network of GPs that exist in your borough. It's called a Primary Care Network. Some GP surgeries offer specialist services and you may be referred to another GP within the network for a blood test, ECG, minor surgery, or a diabetic clinic.

If you join your GP surgery PPG, you will be invited to PCN meetings to discuss how the network can work together more efficiently.

Read More

Patient Participation Group (PPG) Forum

 For Westminster and Kensington & Chelsea PPG members

Healthwatch Central West London staff facilitate a PPG Forum for PPG group members across both boroughs. We offer an independent informal space away from the GP practice for patients to meet, to share the success of their work, explore how to approach challenges, and discuss joint working across Primary Care Networks. From time to time, we invite speakers to tell us about new services and to listen to patients' concerns.

By joining the forum, you will also receive updates and invites to PPG Forum events and online conversations.

To join the PPG Forum, email our Primary Care Engagement Officer, Odeta Pakalnyte at odeta.pakalnyte@healthwatchcentralwestlondon.org

The latest...

accessing-services

Public Briefing 2021
Patient data collection at GPs

In collaboration with Garway Medical Practice PPG, NHS England Digital team, and Healthwatch Central West London.

 

Watch a video of the briefing

 

With some services being moved online, ensuring that online tools are accessible to all patients must be the priority for the NHS.

What PPGs were doing during the Coronavirus pandemic

During the Coronavirus outbreak, many PPGs suspended their activities allowing practice staff to focus on health emergency. However, most proactive PPGs continued working and were creative in their approach...

Read More

With some services being moved online, ensuring that online tools are accessible to all patients must be the priority for the NHS.

Audit of GP websites

An intro to the reports...

West London CCG - Download

Central London CCG - Download

National Association for Patient Participation – National resource for GP surgery PPGs

https://napp.org.uk/about/

“The support we receive from the project and the Healthwatch team is amazing our PPG would not have got off the ground without her relentless support and drive we are now very successful but would not have been - if it not for the support and help.

– GP Surgery Staff Member