Patient Participation Groups – Background
Since April 2015, it has been a contractual requirement of NHS England for all GP practices to have a PPG and to make reasonable efforts for this to be representative of the practice population.
The purpose of a PPG
- To give patients and practice staff the opportunity to meet and discuss topics of mutual interest.
- To provide a means for patients to become more involved and make suggestions about the healthcare services they receive.
- To explore issues from patient complaints and patient surveys, contribute to actions plans and help monitor improvements.
- To contribute feedback to the practice on National Patient Survey results and Friends and Family Test feedback to propose developments or change.
- To support health awareness and patient education.
What a PPG should look like
PPG members should be as representative as possible of the practice population. A PPG is open to every patient on the GP surgey list. All communities, groups, genders, ages, ethnicities, and disabilities representing the patient list are encouraged to join.
“The support we receive from the project and the Healthwatch team is amazing our PPG would not have got off the ground without their relentless support and drive we are now very successful but would not have been - if it not for the support and help”
– GP Practice Staff