FAQs
- Diabetes UK has provided an updated information page for people living with diabetes
- British Lung Foundation have published this support page for people living with a lung condition
- Overcoming Multiple Sclerosis have put together this page with guidance, resources and case studies for those living with the disease
- Asthma UK has published this webpage with relevant guidance
- The British Heart Foundation has published their latest guidance if you have a heart or circulatory condition
- The National Eczema Society has offered advice on handwashing techniques for people with eczema and other skin conditions.
- Disability Rights UK has compiled an excellent guidance page with advice on everything from benefits assessments, housing, shopping, utilities and employment.
- Narcotics Anonymous have released information about online meetings during lockdown.
- Macmillan Cancer Support have released this support page for individuals living with cancer and The Eve Appeal have compiled this support page for those living with a gynae cancer.
- The Cystic Fibrosis Trust, Primary Immunodeficiency UK and the Mental Health Foundation have all issued advice and support.
- Mencap have produced this easy read support
- Click here for local support on the clinically extremely vulnerable
- This NHS webpage has a lot of information about the safety of the vaccine, who will get it and more.
- Imperial College Healthcare Trust have released this video to explain what they are doing across their five hospitals to keep care at a high level
- Watch the video below for the response from Imperial College Healthcare Trust to a number of concerns that have developed. The video was produced with BME Health Forum and will be translated into different languages in due course
- Housing Justice has issued specialised advice to homeless shelters.
- Glass Door do excellent work supporting London's homeless. Click here to see how you can help
- Pathway and Crisis have called on the government for guidance on how best to protect homeless people against coronavirus.
- Groundswell have produced a package of resources to support people experiencing homelessness, including guidance for people living in hostels or temporary accommodation (with translated advice).
- Streetlink exists to help rough sleepers in London get connected with local services that can help them
- Age UK have this practical advice for helping older people. You can also find information on befriending services, a free advice line, local services, information on home care and day centres and more on this services webpage
- You can find assistance for the vulnerable person from an 'NHS Responder' on this website
- Please refer to the 'Local Authority' and 'Local Support' sections below for key support and information
- Carers UK has produced recommendations for carers.
- Age UK have this help page for carers looking after a loved one
- Carers Network are here to help with carer assessments, reviews, advice and information
- Rethink Mental Health have produced this guide for carers looking after someone with a severe mental illness
- Bi-borough Adult Social Care (Westminster & Kensington & Chelsea) has created a FAQ sheet to offer support you and the person people you care for, with advice on direct payments, personal protective equipment (PPE), minimising risk and various practicalities
- Here is the action plan from the government for adult social care, published on 15th April 2020.
- Healthwatch Central West London has produced this comprehensive support page that we hope can answer a lot of your questions
- Here is the most up-to-date government page on adult social care guidance (updated 11th September 2020)
- Young Minds have produced this comprehensive guide on their blog and tips on looking after your mental health while self-isolating
- Young Healthwatch Westminster wants to know what's causing you stress and your experience of mental health support so we can do more to help - talk to us
- One of our Young Healthwatch Westminster volunteers has written this blog of his experience
- Try making a 'self-soothe' box
- Mental health charity, Mind, has compiled this support page
- Anna Freud Centre have produced some useful guidance and resources for parents and carers, and for young people, around supporting wellbeing
- Emerging Minds have published this support carried out by Oxford & Reading Universities for parents, carers and people who work with young people
- Kooth have a stellar package of support available with their discussion boards where you can discuss your concerns with the Kooth community and a chat service where you can talk 1:1 with a counsellor and much more. Kooth has no referrals or waiting lists
- CNWL have announced an additional CAMHS mental health emergency service at Northwick Park hospital which will divert young people from A&E in several boroughs including Westminster
- Drug and alcohol support service, Insight, is still talking with young people, providing support, help, advice and accepting referrals - contact them now
- Angelou Support Service can offer help and support if you are aged 13 or over and are worried about abuse at home
- Here is some comprehensive guidance from NHS specialists
- Click here for resources to help parents during COVID-19, produced by Connecting Care for Children and Imperial College Healthcare Trust
- Volunteer Centre Kensington & Chelsea are looking for volunteers to support their work in the borough
- Westminster Connects has also been created to connect volunteers with those in need of help during the COVID-19 outbreak. Residents and organisations can also contact the Westminster Connects team by emailing westminsterconnects@
westminster.gov.uk or via their website, or call on 020 7641 1222, available from 8am to 10pm seven days a week - You can register yourself as an NHS responder on this Royal Voluntary Service webpage
- Covid Mutual Aid UK is a group of volunteers supporting local community groups organising mutual aid throughout the COVID-19 outbreak. They focus on providing resources and connecting people to their nearest local groups, willing volunteers and those in need.
- The number of groups is growing everyday so to access a local group click on this link, enter your postcode (just above the map) and your local options will be generated.
- You can sign up to volunteer with the NHS here
- The government has put together this advice for how to help people in your community safely
- The Royal College of Obstetricians & Gynaecologists have released this useful Q&A page to address your concerns
- Trussell Trust can help you find emergency food, donate money to a local service and donate food
- You will find more local information by accessing the council pages in the 'Local Authority' section of this page
- KCSC have released this helpful list of foodbanks that are still accepting donations in Kensington and Chelsea
- The National Domestic Abuse Helpline are here to help and have this 24 hour helpline: 0800 2000 247
- You can access Rape Crisis Services here
- Galop is the UK's only specialist LGBT+ anti-violence charity. They have national and London-based helplines.
- Women’s Aid have various support options, including live chat, email, the Survivors Forum and information on local services
- Men’s Advice Line is a confidential helpline. There is also email and a webchat service for male victims of domestic abuse
- Respect Phoneline is a confidential helpline, email and webchat service for domestic abuse perpetrators and those supporting them
- If you are worried about a child, there is help available. Westminster City Council have produced this guidance (with phone numbers)
- Here is the NHS advice
- GPs are still operating and looking after patients, but please ensure you call ahead instead of going directly to your practice.
- In this video, a GP explains how practices - and other primary care services - are working at the moment
- Discover the latest guidance on dental treatment from West London CCG.
- The Oral Health Foundation have created this detailed graphic to explain what dental teams are doing to assist patients before an appointment, during an appointment and afterwards to help to combat the spread of the virus
- For information on the works that are taking place on the site, access to support and up-to-date contact details click here
- Grenfell Health and Wellbeing Service have some fantastic resources on how to cope during COVID-19 if you’ve experienced trauma, including videos on practicing mindfulness, as well as tips on looking after yourself to mark the 3rd anniversary of the disaster.