Healthwatch Central West London delivers an enhanced Enter and View programme every year. Several nursing and care homes have been selected to be visited as part of this programme in accordance with information received from the local public, service users, carers and monitoring authorities.
We are pleased to announce the publication of our latest Enter & View report. The Dignity Champions visited St Theresa Care Home in September 2019 off the back of a Care Quality Commission (CQC) inspection that ruled that the home’s services “require improvement”, while caring was rated “good”.
This visit was the first Healthwatch CWL Enter and View visit to St Theresa Care Home to collect views from service users currently in the home. Publishing these findings will help contribute residents and carers’ views and feedback to local commissioning groups across health and social care to be an integral part of their decision-making.
You can read the full report by clicking on the link below:
If you would like to learn more about the Dignity Champions and discuss joining the programme, please click here