Take part in our survey 2021

At Healthwatch Central West London we believe that the key to improving local services is to listen to the people who use them.

Your experiences are so valuable when it comes to managing and designing effective services. To understand these better, we have created an online survey to capture any concerns or difficulties that you have faced this winter.

With the health and social care system is facing its biggest challenge in history, it's more important than ever that local services work for everyone in Kensington & Chelsea and Westminster.

Join us and other patients, residents, and carers in your borough to influence the way that healthcare services are delivered and developed in Kensington & Chelsea and Westminster.

Go to survey

Take part in our confidential online survey.


Complete it here

Make contact

Contact us directly and one of our team will be in touch to
take down your story.

020 8968 704


Follow us on

Share your experience, and encourage others to do so, on social media with

Twitter or Facebook,
Instagram and YouTube

In our 2020 survey, 79 people (37%) of the replies) voiced mental health concerns.

Healthwatch CWL Your Experience Matters Survey 2020

Stay in touch

Receive updates about health services in your area and learn about how your contribution makes a difference to the provision of health and social care services in your area.

Sign Up

What was said in 2020…

We received over 300 responses to our survey Coronavirus: Your Experience Matters in 2020. What we discovered…


Social Media Tool-Kit

Inspire others to complete the survey too
Download and share a social media post. Here are some posts we prepared earlier.

More about our work

Healthwatch Central West London is one of 152 local authority branches in the UK amplifying local voices.

Watch this short film created by Healthwatch England that explains why people’s experiences are so valuable when it comes to designing effective health and social care services for everyone.

Watch the film