Answer The Public Blog

Here at Healthwatch Central West London, we exist to amplify the voices of YOU, the local residents, and to champion your rights in how health and social care is delivered and designed. We are continually looking to break down barriers that prevent you from accessing the health and social care services you need.

With this in mind, we are launching a new series of blog entries where we will answer some of the most common questions people search about us online on search engines. Our hope is that this will help to strengthen our connection with the community we serve and ensure that you know that we are here to listen to you.

 

Why was Healthwatch set up?

Healthwatch England was established as an effective, independent consumer champion for health and social care. It also provides a leadership and support role for the local Healthwatch network, and Healthwatch Central West London is one part of this network.

NHS England and Healthwatch England share a common goal of making sure that the interests of people are at the heart of everything we do.

In June 2015, NHS England and Healthwatch England signed a Memorandum of Understanding signalling a commitment to working together and challenging each other when necessary to support our shared purpose of improving health and well being outcomes for consumers, including patients, carers, families and communities.

 

What does Healthwatch Central West London do?

We are part of the statutory regulatory framework of the NHS. Our specific role is to conduct research with local people and groups to discover what they like about services and what could be improved, and then share these views with those with the power to make change happen. We are also proud to be a source of information on local health and social care, presenting our findings at health conferences and running training courses for volunteers and
service users.

Each year we have particular areas of focus across our boroughs and we work on these with our Local Committees and commissioners to ensure that these reflect what we have heard from the public.

 

Who commissions Healthwatch Central West London?

Healthwatch England is funded by the Department of Health. The Department of Health then pass this funding on to each local authority in the country who decide how to fund us.

 

Look out for the next installment in this series, coming soon!

 

 

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