Answer The Public Blog

Here at Healthwatch Central West London, we exist to amplify the voices of YOU, the local residents, and to champion your rights in how health and social care is delivered and designed. We are continually looking to break down barriers that prevent you from accessing the health and social care services you need.

With this in mind, we are launching a new series of blog entries where we will answer some of the most common questions people search about us online on search engines. Our hope is that this will help to strengthen our connection with the community we serve and ensure that you know that we are here to listen to you.

 

Why was Healthwatch set up?

Healthwatch England was established as an effective, independent consumer champion for health and social care. It also provides a leadership and support role for the local Healthwatch network, and Healthwatch Central West London is one part of this network.

NHS England and Healthwatch England share a common goal of making sure that the interests of people are at the heart of everything we do.

In June 2015, NHS England and Healthwatch England signed a Memorandum of Understanding signalling a commitment to working together and challenging each other when necessary to support our shared purpose of improving health and well being outcomes for consumers, including patients, carers, families and communities.

 

What does Healthwatch Central West London do?

We are part of the statutory regulatory framework of the NHS. Our specific role is to conduct research with local people and groups to discover what they like about services and what could be improved, and then share these views with those with the power to make change happen. We are also proud to be a source of information on local health and social care, presenting our findings at health conferences and running training courses for volunteers and
service users.

Each year we have particular areas of focus across our boroughs and we work on these with our Local Committees and commissioners to ensure that these reflect what we have heard from the public.

 

Who commissions Healthwatch Central West London?

Healthwatch England is funded by the Department of Health. The Department of Health then pass this funding on to each local authority in the country who decide how to fund us.

 

Look out for the next installment in this series, coming soon!

 

 

Would you like to know more about becoming a member of Healthwatch Central West London? Click here for more details.

Join our Twitter conversation @HealthwatchCWL

Operation Cup of Tea is back!

In the summer of 2017 following the Grenfell Tower Fire, Operation Cup of Tea created a regular hub in Tavistock Square to provide a friendly face, local information and a heart-warming cuppa to anyone who’d like it. The Volunteer Centre Kensington & Chelsea are relaunching Operation Cup of Tea starting from Friday 20th July 2018 at Tavistock Square. The stall …

Summer in the City

Summer in the City is a guide to the hundreds of events and activities taking place for children and young people this summer. Most listings are open to residents of Hammersmith & Fulham, Kensington & Chelsea, and Westminster, unless otherwise stated. Activities include: Music cafe Performing arts Wellbeing workshops Swimming courses Soft play Adventure playground …

Care Home Open Day 2018

What is Care Home Open Day? On the 21st April 2018, UK care homes will be participating in the 5th annual Care Home Open Day, where they will open their doors to local people. This year’s theme is ‘Linking Communities’ with the hope of creating links and friendships between care home residents and their local communities …

Disability Connect Project in Kensington & Chelsea

The Disability Connect project at Action Disability Kensington and Chelsea, is for socially isolated disabled people with a physical and/or sensory impairment, aged 18 to 49, and who live in Kensington & Chelsea. The aim of the project is to support them to get out and about in the community doing activities of interest to them. …

Become a virtual volunteer! Test new NHS websites.

The North West London collaboration of clinical commissioning groups are developing new websites for each borough (eight in total), and need your help. They are looking for patient volunteers to join their virtual user panel by testing out the new websites before they are launched. This can be done in your own time or from …