Answer The Public Blog

Here at Healthwatch Central West London, we exist to amplify the voices of YOU, the local residents, and to champion your rights in how health and social care is delivered and designed. We are continually looking to break down barriers that prevent you from accessing the health and social care services you need.

With this in mind, we are launching a new series of blog entries where we will answer some of the most common questions people search about us online on search engines. Our hope is that this will help to strengthen our connection with the community we serve and ensure that you know that we are here to listen to you.


Why was Healthwatch set up?

Healthwatch England was established as an effective, independent consumer champion for health and social care. It also provides a leadership and support role for the local Healthwatch network, and Healthwatch Central West London is one part of this network.

NHS England and Healthwatch England share a common goal of making sure that the interests of people are at the heart of everything we do.

In June 2015, NHS England and Healthwatch England signed a Memorandum of Understanding signalling a commitment to working together and challenging each other when necessary to support our shared purpose of improving health and well being outcomes for consumers, including patients, carers, families and communities.


What does Healthwatch Central West London do?

We are part of the statutory regulatory framework of the NHS. Our specific role is to conduct research with local people and groups to discover what they like about services and what could be improved, and then share these views with those with the power to make change happen. We are also proud to be a source of information on local health and social care, presenting our findings at health conferences and running training courses for volunteers and
service users.

Each year we have particular areas of focus across our boroughs and we work on these with our Local Committees and commissioners to ensure that these reflect what we have heard from the public.


Who commissions Healthwatch Central West London?

Healthwatch England is funded by the Department of Health. The Department of Health then pass this funding on to each local authority in the country who decide how to fund us.


Look out for the next installment in this series, coming soon!



Would you like to know more about becoming a member of Healthwatch Central West London? Click here for more details.

Join our Twitter conversation @HealthwatchCWL

Hammersmith and Fulham Diabetes Group

Come along to the next Hammersmith and Fulham Diabetes Group meeting on 11th March from 6.00pm to 8.00pm . The next session is ‘Managing diabetes without anxiety’ with Esther Abo, West London Mental Health Trust, and is suitable for Type 1s and for Types 2s. As with all the 2019 H&F Diabetes Group meetings, this …

Summer in the City

Summer in the City is a guide to the hundreds of events and activities taking place for children and young people this summer. Most listings are open to residents of Hammersmith & Fulham, Kensington & Chelsea, and Westminster, unless otherwise stated. Activities include: Music cafe Performing arts Wellbeing workshops Swimming courses Soft play Adventure playground …

Hammersmith & Fulham Disabled People’s Commission Praised

The Hammersmith & Fulham Disabled People’s Commission, was set up and funded by Hammersmith & Fulham Council, asking a group of 10 disabled residents to produce recommendations on how to remove the barriers disabled people face in the borough. The commission’s report “Nothing About Disabled People Without Disabled People” was published and presented to the …

Make May Purple and Support Stroke Survivors

Make May Purple Today marks the start of Stroke Awareness Month. Make May Purple is a campaign ran by the Stroke Association to raise awareness of stroke, and encourage people to show their support of stroke survivors. Find out more about Make May Purple. What is a stroke? A stroke occurs when the blood flow …

Care Home Open Day 2018

What is Care Home Open Day? On the 21st April 2018, UK care homes will be participating in the 5th annual Care Home Open Day, where they will open their doors to local people. This year’s theme is ‘Linking Communities’ with the hope of creating links and friendships between care home residents and their local communities …

Kingsmith Care is awarded ‘Outstanding’ rating from CQC

Kingsmith Care, based in Lilie Road, Fulham, has been awarded an overall ‘Outstanding’ rating by the Care Quality Commission, the government body that regulates health and social care. Kingsmith Care, started in 2011, works to provide care at home for elderly people in Hammersmith & Fulham. Their rating makes them among only 2% of adult …

Become a virtual volunteer! Test new NHS websites.

The North West London collaboration of clinical commissioning groups are developing new websites for each borough (eight in total), and need your help. They are looking for patient volunteers to join their virtual user panel by testing out the new websites before they are launched. This can be done in your own time or from …