Support with technology
During the pandemic, many activities, services, and resources have moved online. People have told us that some online resources are complex, expensive and inaccessible.
If you want to access more things online, it can be hard to know where to start. We’ve created this simple guide to help.
Buying a computer
There are many options when buying computers and laptops. It can be overwhelming. To help you make an informed decision, Digital Inclusion Toolkit have created a web page with more information.
Accessing healthcare digitally
Work and office skills
- Introduction to office programs
- Creating presentations
- Creating documents
- Using e-mail
- Using a keyboard
- Using a mouse
- Using online forms
- Video tips: Windows, Email and Zoom
- Computer terms explained
General support
- Universal credit: a how to guide
- Make money work
- Using public services online
- Getting online at home
Making your child’s online space safe
As schools have become more online, it is important to be aware of parental control options and online safety. The following short courses by BT, will help you make your child's online space safe.
- Parent controls - entertainment and search engines
- Back to school online safety guides
- Young children (6- 10) online safety
- Pre-teen (11 -13) online safety advice
- Inappropriate content advice and support for parents
- Guide to child friendly apps
- Social media facts & advice for parents
- Gaming advice hub
- Back to school online safety guides