How you can influence decisions about the range, shape, and quality of services provided by your GP practice

If you are a patient or carer in any of the wards across Westminster or Kensington & Chelsea and are registered to a local GP, then the good news is you can join your GP practice Patient Participation Group (PPG).

So, what is a PPG group and what does it do?

It’s an opportunity for local residents, patients, carers, and practice staff to meet up and discuss practice issues and patient experience to help improve the service.

Every PPG is different. Most will have regular meetings but, depending on their members’ ambitions, they may also organise information events for patients, run coffee mornings focused on topics of interest to patients, publish patient’s newsletters, and engage with local community groups to hear how GP practice works for them.

How many GP surgeries have a PPG group?

Every GP surgery should have a PPG. We currently work with over 46 PPGs that are spread across Westminster and Kensington & Chelsea. That’s over 50% of GPs in the bi-borough who are looking to proactively involve patients and carers in decision-making and running of the practice.

Many of these GPs want to improve the quality of care and ensure people are able to make informed use of available healthcare resources. However, they need your help to do it. It’s a two-way dialogue and the more you speak out, then the more likely change can start to happen. The more ripples, the bigger the wave!

The pink pins on this map show the GP practices that offer a PPG group. Can you see one in your area?


PPG Forum

46 GP practices across Westminster and Kensington & Chelsea have also joined the PPG Forum.

The PPG Forum is facilitated by HWCWL and provides an opportunity for PPG members to come together and learn from each other as well as to hear about changes in NHS services affecting GP practice work.

If you would like to find out more about Patient Participation Groups and how to join one, simply click on the link below.

Join your local Patient Participation Group

Learn more