Young Healthwatch Podcast: How can GP practice websites work better for young people?

Join three of our Young Healthwatch volunteers, Civan, Hussein, and Lucas, and our Youth Engagement Manager, Alex, in this podcast. They reflect on our recent audit of GP practice website provision for young people and discuss how GP practices can make their websites work better.


Young Healthwatch volunteers have carried out an audit of GP website provision for young peoplein Westminster and Kensington & Chelsea. In our recent report, we outline the results of this audit and our recommendations for GP practices.

From our recent Young Healthwatch survey of almost 200 local children and young people, we found that:

  • Only 25% of young people would go to their GP for support with their mental wellbeing.
  • Young people were more than twice as likely to consult with family or friends than with their GP.
  • 84% had felt an impact on their mental health from COVID. Young people in Kensington & Chelsea and Westminster have told us they would go to helplines and other sources of support online before their GP’s website.

Our research shows that primary care services are not working as well as they could be for young people. This has a significant impact on health outcomes: primary care services are the gateway to supporting young people’s health and are essential for preventing ill health. In the report we have outlined a set of recommendations to help GP practice improve their websites for young people. We also have further ideas about how we can support practices to implement these recommendations.

You can read the full report now: