The Care Quality Commission (CQC) is encouraging people to feed back on the care they receive from local services, as part of its #DeclareYourCare campaign this month.
Research conducted by the CQC has revealed that young people (16-24) don’t raise concerns about their care due to fears of being seen as a troublemaker, or because they don’t think it’ll make a difference. Young people are also more likely to have experienced poor care when using mental health services.
- Young people are more likely to refrain from raising a concern due to fears of being seen as a troublemaker (36% of 16-24s)
- 44% of young people (16-24) or their carers didn’t raise concerns/complain because they didn’t think it would make any difference. (This is compared to 35% of adults and 21% of children under 16).
- 27% of young people 16-24 have experienced poor care when using mental health services in the last 5 years compared with only 7% of adults aged 55+
You can download campaign resources. These include a stakeholder toolkit and a range of digital and social media resources.
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