Everything you need for the 2020: Vision Your Experience Matters (Shaping the Westminster Borough Plan) event. Thank you to everyone who has registered for our event on Wednesday 2nd September, from 1.30-5pm. Please see below for links to all of the documents that you will need for our session. Your Experience Matters Westminster Borough Plan …

Advocacy Services   Introduction The Care Act 2014 requires local authorities to change their approach from primarily providing services to promoting people’s individual wellbeing. The Act is a single piece of legislation that makes it clear what kind of care and support people should expect. Care Act 2014: Advocacy and the duty to involve   …

When we asked Central West London how COVID-19 was affecting them, we wanted to note any disparities on the basis of race and ethnicity. We already know that COVID-19 disproportionately impacts people from Black, Asian or Minority Ethnic (BAME) groups.  We have surveyed people living in Westminster and Kensington and Chelsea about how they have been …

Healthwatch Central West London (HWCWL) is delighted to share our latest findings from our COVID-19 engagement in Westminster and Kensington & Chelsea. Since the beginning of the COVID-19 outbreak, we have been working with the recipients of our Small Grant to conduct discussion groups with under-represented communities in Central West London. Our first report from …

Your Experience Matters Westminster Plan Event – Agenda – V8

Please note the pharmacy previously at 9 Candover Street, London, W1W 7DN will start to provide pharmaceutical services from 8 Wimpole Street, London, W1G 9SP on 1st August 2020. The pharmaceutical list for the area of Westminster Health and Wellbeing Board will be amended with effect from that date. Details are as follows: Pharmacierge Ltd …

We have been asking you to tell us how COVID-19 has affected you and your loved ones. We all know by now that there is much more to the impact of this pandemic than catching COVID-19 (Coronavirus).   When we first asked the simple question: “How is COVID-19 affecting you and your loved ones?” we …

Since April of this year, Healthwatch Central West London (HWCWL) has been asking local NHS service users in Westminster and Kensington & Chelsea to tell us how they have been impacted by COVID-19. On Wednesday, 2nd September, HWCWL will be presenting these findings to a group of local patient representatives and NHS decision makers, as …

At Healthwatch Central West London, the most important part of our work is listening to local experiences of health and social care. It influences the information we publish, the resources we produce, and the recommendations that we share with local NHS providers. We want to reach more people who do not have digital access: this …

During the Coronavirus outbreak, many PPGs suspended their activities allowing practice staff to focus on health emergency. However, most proactive PPGs continued working and were creative in their approach. When traditional face to face engagement is not possible, PPGs are exploring new ways of engaging with the practice and patients. Dynamic patients’ feedback is crucial …